PRIVACY POLICY

1. USE OF PERSONAL INFORMATION

1.1 When will we ask for your personal information?

We will ask for your personal information when you:

  • Apply to become a member of the ICCP
  • Apply to upgrade your membership to the ICCP
  • Apply to become a Corporate Member of the ICCP
  • Comment on pages within the member’s Knowledge Centre
  • Comment on the ICCP Blog

1.2 What type of personal information do we ask for?

  • The type of information we will ask you for depends on the action you are undertaking. Applying for membership, for example, will require more information than if you just wanted to make a comment on one of our Blog posts.
  • In all cases, we usually ask for a combination of the following details: name, postal address, company, designation, email and contact number.

1.3 What do we use your information for?

The information we collect from you may be used in any of the following ways:

  • To process membership applications
  • To process transactions
  • To send periodic emails relating to institute news, promotions or competitions

Note: If at any time you would like to unsubscribe from receiving emails from the ICCP, we include detailed unsubscribe instructions at the bottom of each email.

1.4 Do we disclose any information to outside parties?

  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company or outside party without your direct consent.

 

TERMS AND CONDITIONS

1. PRODUCTS AND PRICING

1.1 Products

  • We have 5 categories of membership to the Institute of Construction Claims Practitioners Limited:
  1. Associate Membership
  2. Member Membership
  3. Fellow Membership
  4. Corporate Membership
  5. Register of Construction Claims Practitioners

1.2. Pricing

  • Membership fees for each category are listed as follows:
  1. Associate Membership: £190
  2. Member Membership: £260
  3. Fellow Membership: £260
  4. Corporate Membership: £2,500 plus optional add ons.

2. MEMBERSHIP TRANSACTIONS

2.1. How do we process transactions relating to membership applications, renewals, upgrades and reinstatements?

  • Members can process membership fees online using credit card via PayPal.
  • Members can also request to process membership fees via bank transfer. In such instances, members are guided to email the Institute of Construction Claims Practitioners and request an invoice and our bank details.
  • Members must acknowledge that they have read our Terms and Conditions before they can proceed with any transaction through the Institute of Construction Claims Practitioners website.

2.2 Do we store your credit card information? 

  • We use Sage Pay to collect and process transaction information. Your card details are entered onto a secure page and are entered in line with Sage Pay’s security standards. Sage Pay’s full security policy can be read here.

2.3 Do we disclose any information to outside parties?

  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company or outside party without your direct consent.

3. DELIVERY POLICY

3.1. Delivery Timeframe

  • Results of all membership applications, renewals, upgrades and reinstatements will be communicated within 14 days of your application submission.
  • New membership certificates will be delivered within 30 days from the date that your application was approved and membership status confirmed.

4. REFUND / CANCELLATION POLICY

4.1 Refunds

  • No refunds, in full or in part, will be made to those wishing to cancel their membership to the Institute of Construction Claims Practitioners Limited. Memberships must be renewed annually and those not wishing to renew can opt to not pay their renewal fees and, after the 14 day grace period has lapsed, will no longer be considered a member of the Institute of Construction Claims Practitioners Limited.
  • Refunds will be given to those who have applied to join the Institute of Construction Claims Practitioners at Member level but, due to their qualifications and experience, have only been admitted at Associate level. Member membership fees are £260/ year whereas Associate membership fees are £190 / year. Applicants will therefore be refunded the difference in membership fees of £70.

 

GENERAL

1.1. Do we use cookies?

  • We do not use cookies.

1.2 Online Privacy Policy Only

  • This online privacy policy applies only to information collected through our website and not to information collected offline.

1.3 Changes to our Privacy Policy

  • If we decide to change our privacy policy, we will post those changes on this page.

1.4 Legal Entity Name

  • Institute of Construction Claims Practitioners Limited.
  • We are registered in the Isle of Man as a Limited company and our registration number is 011089V.
  • We are also registered as a Special Purpose Trust.